Telephone Skills



Learn to speak with clarity and confidence on the telephone. This course covers:

  • Confidence and technique on the telephone.
  • Clear articulation of sounds and information.
  • Using different register and tone for different situations.
  • How to follow up calls to achieve their potential.
  • Voice recordings and role-plays of calls.

The course is ideal for native & non-native speakers who would like to increase their confidence and abilities in all areas of telephoning. It is available as a 4 week group course & individually. Learn more about telephone skills courses, prices & dates.

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