Learn to speak with clarity and confidence on the telephone. This course covers:
- Confidence and technique on the telephone.
- Clear articulation of sounds and information.
- Using different register and tone for different situations.
- How to follow up calls to achieve their potential.
- Voice recordings and role-plays of calls.
The course is ideal for native & non-native speakers who would like to increase their confidence and abilities in all areas of telephoning. It is available as a 4 week group course & individually. Learn more about telephone skills courses, prices & dates.